comcast conversation

me: this sucks, my cable modem is down. so is my tv so i know it's not my hardware.

coworker: so call comcast

me: yeah, if I do that they're going to want to make an appointment even though there's a 100% chance that the fault is in their hardware and a 95% chance that the fault is in their hardware outside my apartment. in other words, they don't need me, but they'll make me sit at home between 9am and 9pm.

coworker: ok, so do it. you always get more work done when you work from home.

me, slowly: yes, but ... my ... cable modem ... is ... out.

coworker: oh, right.